Airport Operations

by Cranfield University Claim Listing

A major part of the course will focus on how airports function as operational entities and what are the key information flows between participants within an airport and how these can be improved to maximise efficiency.

£2050

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img Duration

5 Days

Course Details

The aim of the Airport Operations course is to provide managers with a range of skills and key insights into airport operations.

A major part of the course will focus on how airports function as operational entities and what are the key information flows between participants within an airport and how these can be improved to maximise efficiency.

Course structure

Workshops are also organised so that groups of participants can exchange ideas and apply their knowledge to solving a particular problem/case study.

What you will learn

On successful completion of the course, delegates will be able to:

  • Explain key airport operations and describe their contribution to service provision.

  • Evaluate the thought processes required in effective airport business recovery following an airport incident or process change.

  • Critique the requirement for (and the components of) a robust airport security plan and safety management system.

Core content

  • Airside, Terminal and Landside Operations

  • Winter Operations

  • Airport Emergency Services

  • Security Regulations and Operations

  • Safety Management Systems

  • Emergency and Contingency Planning

  • Cargo Operations

  • Airport Customer Service

  • Airport Management Systems

  • Airport Baggage Systems.

*Please note that the content of the course is subject to change

  • Swindon Branch

    Faringdon Rd, Swindon

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