With a host of challenges and frantic personal and work-life demands, tempers tend to shorten as the year progresses. This often leads to people getting angry which in turn leads to conflict, in both our personal and work life.
DurationWith a host of challenges and frantic personal and work-life demands, tempers tend to shorten as the year progresses. This often leads to people getting angry which in turn leads to conflict, in both our personal and work life.
Although we all at some point or another feel the urge to throw a stapler at a colleague’s head and run out of the office screaming how incompetent they are, it is unprofessional and career-limiting to behave in such a manner.
This course focuses on anger and conflict in the workplace and is aimed at strengthening our people skills when dealing with conflicts or potential conflicts.
Conflicts are inevitable, but the more we know about human nature, the better we will be at resolving conflict. The programme looks at understanding conflict and specifically develops and deepens some essential steps in anger management.
Felix Risk Training Consultants provides training on specialized training initiatives and Learnership training and are fully accredited with BANKSETA and the Institute of Risk Management South Africa (IRMSA).
We are a private institute which provides training services that are of a high-quality standard and which meet the needs and expectations of our clients, thereby opening opportunities for mutual growth and prosperity of all stakeholders.
This Labour Relations course has been designed to enable learners to understand the theories that should be applied to negotiation and how to apply negotiation strategies and formulate a course of action.
This masterclass takes between five and eight hours to complete. Delegates will receive access to the platform for two months and can complete the class at their own pace. On completion, delegates will receive a certificate of attendance and a digital credential to use on their LinkedIn profile.
We offer short courses to assist you within the workplace environment.
Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.
Conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-today niggles and disagreements of everyday working life. In even the best run organisation, conflict happens.
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