The Accessibility Standard for Customer Service module of AODA (Accessibility for Ontarians with Disabilities, 2005) will be looked at in this course. The Customer Service portion identifies how to transact and provide top quality customer service to individuals with disabilities.
DurationThe Accessibility Standard for Customer Service module of AODA (Accessibility for Ontarians with Disabilities, 2005) will be looked at in this course. The Customer Service portion identifies how to transact and provide top quality customer service to individuals with disabilities.
This course outlines a company’s requirements under the Act and what parameters must be in place to ensure the company is in compliance with the Act. The course also outlines responsibilities of all workplace parties, the use of assistive devices, and other assistive means in the workplace.
Methods for ensuring individuals provide the best possible customer service will also be discussed by using specific approaches to accommodate all individuals and reduce/eliminate barriers to service.
Barantas values career focused individuals who are invested in improving clients safety programs to reduce risk, increase efficiency while building intellectual and emotional capital. With a full firm approach, Barantas enables clients to access a wide spectrum of skill sets at an exceptional value point.
Barantas is digitally enabled to be fully functional in any location at any time, enabling and empowering professional independence and autonomy while being part of a team. If your understanding of behaviour within a wide range of management styles and structures has you excited about the next challenges you could engage with, come join our team.
The EWP course has been constructed to prepare operators for the safe use of EWPs. The theory module covers all classes of EWPs, while the practical module covers only the type of EWP used in the participant`s workplace.
This course helps organizations develop a specific team to focus on strengthening MSD prevention efforts within the workplace. The objective of the team is to help better design and plan jobs and work tasks to optimize job performance and minimize the risk of musculoskeletal injuries and work fatig...
Safety Program Certification enables your organization to develop, implement and review your Occupational Health and Safety Management System against a 3rd party recognized standard.
This course provides a basic understanding of the legislative requirements for hazard assessment in the workplace. The content covers the development of a comprehensive hazard assessment, pre-job and ongoing hazard assessments, as well as communication of hazard assessments with employees.
Forklift Training Programs are delivered at your location or at a number of Mainland safety training locations in your area. Trainees receive in-depth instruction on regulations and safe operation as well as extensive hands-on training.
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