The Accessibility Standard for Customer Service module of AODA (Accessibility for Ontarians with Disabilities, 2005) will be looked at in this course. The Customer Service portion identifies how to transact and provide top quality customer service to individuals with disabilities.
DurationThe Accessibility Standard for Customer Service module of AODA (Accessibility for Ontarians with Disabilities, 2005) will be looked at in this course. The Customer Service portion identifies how to transact and provide top quality customer service to individuals with disabilities.
This course outlines a company’s requirements under the Act and what parameters must be in place to ensure the company is in compliance with the Act. The course also outlines responsibilities of all workplace parties, the use of assistive devices, and other assistive means in the workplace.
Methods for ensuring individuals provide the best possible customer service will also be discussed by using specific approaches to accommodate all individuals and reduce/eliminate barriers to service.
Barantas values career focused individuals who are invested in improving clients safety programs to reduce risk, increase efficiency while building intellectual and emotional capital. With a full firm approach, Barantas enables clients to access a wide spectrum of skill sets at an exceptional value point.
Barantas is digitally enabled to be fully functional in any location at any time, enabling and empowering professional independence and autonomy while being part of a team. If your understanding of behaviour within a wide range of management styles and structures has you excited about the next challenges you could engage with, come join our team.
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