Learning how to become assertive at work is crucial to anyone’s career. Assertiveness helps you earn the respect of your peers and make sure your point of view gets heard.
Assertiveness At Work
Learning how to become assertive at work is crucial to anyone’s career. Assertiveness helps you earn the respect of your peers and make sure your point of view gets heard.
But being assertive and knowing the ins and outs of assertive communication is easier said than done. This is especially true if it doesn’t come to you naturally.
But, it is possible to learn assertiveness and stand up for yourself. You can even do so in a way that is healthy and respectful of others.
Let’s discuss the importance of assertiveness. You’ll also learn how it differs from passiveness and aggression and how you can become more assertive in the workplace.
What will you learn?
How to apply the basic techniques of assertive behaviour
Gain the ability to resolve potential conflict or difficult workplace situations
The ability to communicate in a clear and measured manner
Action plans to deal with tough situations as they arise
Assertiveness techniques
Understanding of the importance of body language
Understanding of the psychology of interpersonal relationships
Understanding of assertive, aggressive and passive behaviours
Fostering effective communication
Who is it for?
Everybody who would like to avoid difficult situations and turn them into a positive.
Cost and duration
This course lasts for a day and is delivered at the Aberdeen & Grampian Chamber of Commerce Training Hub by our approved expert trainers.
These sessions are also perfect for groups of staff that require the same training and can also be organised at your offices, an external location of your choosing, or as an online session.
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You will learn about four classic behaviour types that we come across every day, and what they look like. Knowing about these is enormously empowering because it helps to give you a sense of assertiveness being a choice, rather than a gift that you have if you are lucky.
This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.
This Assertive Communication Skills training course will use video demonstrations, role-playing activities, journaling, and practical workshops to help you become self-aware of behaviour patterns and increase your ability to get work done.
This 1 day course delivered by Welsh Womens Aid will define assertiveness and help participants understand the implications of using non-assertive behaviour in various situations. Human rights issues and barriers to using assertiveness techniques will be identified.
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