Our facilitators are highly experienced at developing people’s communication skills at all levels in the workplace across a range of organisations including healthcare and the private and public sectors.
DurationAssertiveness At Work
Forum Communication Coaching deliver an exciting range of communication skills training for the Livewell Training Network.
Our facilitators are highly experienced at developing people’s communication skills at all levels in the workplace across a range of organisations including healthcare and the private and public sectors.
We believe in enabling people to communicate better so that they can be the most effective people they can be.
Aim:
To build confidence in interpersonal work situations, including with
colleagues, managers, clients.
Objectives:
Many of us will encounter situations in our working lives that require us to be more assertive than we feel comfortable with. It could be interpersonal challenge, the delivery of unwelcome news or system change at work, for example.
This course will support confidence to manage these types of situations with some practical tools and strategies.
Develop yourself at the Livewell Southwest Training Network
Livewell Southwest Training Network (formerly known as the Livewell Southwest Training Network) is a Social Enterprise company working in partnership with Livewell Southwest Community Interest Company, formerly Plymouth Community Healthcare, providing first class Health and Social Care training in Plymouth for over 18 years.
Our specialist trainers have significant clinical experience, as well as academic knowledge, ensuring you receive thorough, relevant and high quality training.
Our Training Philosophy
The Livewell Southwest Training Network is first and foremost, a Professional Development Centre offering a wide range of opportunities to grow and develop your personal skill set.
Our aim is to facilitate the advancement of knowledge and skills to enable you to provide high quality care to the people for whom you are responsible.
Our courses are delivered to high standards and where relevant, follow national guidelines including the Resuscitation Council (UK), The Care Certificate and the General Services Curriculum.
Professional Networking
Sharing best practice in a learning environment is the key to embedding positive change when returning to your own organisation or department.
Beyond this, we want to positively widen networking and information exchange, generating and accelerating the application of new ideas, as well as encourage new relationships to be forged, giving you the confidence to pick up the phone for advice when back in your own workplace.
You will be studying alongside Livewell Southwest CIC staff, as well as external delegates from a variety of organisations – making networking a must!
Take The Hassle Out Of Training And Accreditation
All our courses and training materials are accredited where appropriate, quality assured and externally assessed, giving you confidence that the training you receive is up to date and meets all relevant standards.
The Academy offers a one stop shop for Health Professionals, providing a range of mandatory and essential training required to deliver safe, high quality care.
Courses are run frequently with plenty of dates available, ensuring you will always be compliant with relevant standards.
Requirements for mandatory update training change from time to time, but as a member of the Livewell Southwest Training Network, if you have undertaken mandatory training with us, you will receive automatic reminders when refresher courses are due, taking the hassle away from remembering to remain compliant.
Why Use Us?
It’s quite simple, we are all aware we are facing the worst workforce crisis in the history of the National Health Service with a current shortage of 9,000 hospital doctors and 47,000 nurses.
By trusting us to deliver your training, we will reinvest all our revenue back into the NHS to create more job roles, provide more medicine, research and most importantly make patients better and cut down on the long lengthy waiting lists. Help us to help the NHS!
There will be times and situations, for example when giving or receiving feedback, or when handling a difficult person, when you need to influence, motivate and persuade others.
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and can leave us feeling inadequate, stressed and angry.
•Understand the meaning of aggressive, assertive and passive behaviour • Learn a range of assertiveness techniques • Know how to use assertiveness to help a situation. This course is delivered in Partnership with Mind Aberystwyth.
This course always makes a huge difference to delegates by giving them clear techniques which they practice using in the training sessions. Encouragement, support and self-belief are imparted and a clear change in confidence is guaranteed.
This course is suitable for anybody who finds it difficult to express what they feel or what they want in a suitable way. This can be useful in work situations, relationships, making complaints asking for what you want, hearing what others want.
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