This comprehensive one-day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships.
DurationCourse Overview
This comprehensive one-day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships.
"Assertiveness at Work" defines assertive behaviour and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development and enables them to communicate with more confidence and develop positive, assertive responses to a wide range of situations.
Content
Recognise and explain the differences between aggressive, assertive & passive behaviour
What is assertiveness?
Describe the benefits of assertive behaviour
How to be more assertive
Deal with fear positively
Move from negative to positive ways of thinking & talking
Take control through positive body language techniques
Use an influential style of behaviour for getting ideas accepted
Deal with difficult people in a more confident manner
Learning Outcomes
By the end of this course delegates will have the skills to:
Handle people and situations at work with confidence
Achieve results through improved communication
Resolve issues before they arise as problems
Deal with sensitive situations
Demonstrate more assertive behaviour
Enhance self image, self-esteem and confidence
Originally established as a training provider in 2003, we are registered as a Limited Company in Scotland with our main offices in Belfast and Stirling however we also cover the whole of the UK and Ireland.
As a result of our incredible network of over 130 training professionals throughout the country, we are a training provider able to provide so much more than training, including business consultancy, coaching and executive development.
We provide high-quality training programmes across a range of disciplines. These programmes are delivered either in the physical classroom or in tutor-led, virtual classrooms. Either way, our network of trainers is hand-picked to ensure we provide learning which is engaging, transferrable to the workplace as well as being current, relevant and best in class.
Our clients return to us again and again because with almost 20 years’ experience in training facilitation we are flexible, professional and provide a quality of service which is consistent, consultative and competitive.
You will learn about four classic behaviour types that we come across every day, and what they look like. Knowing about these is enormously empowering because it helps to give you a sense of assertiveness being a choice, rather than a gift that you have if you are lucky.
This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.
Our Assertiveness Training courses are designed to teach the relevant skills to help increase your confidence, not only in the workplace, but in all areas of life, such as dealing with difficult family situations, poor
This 1 day course delivered by Welsh Womens Aid will define assertiveness and help participants understand the implications of using non-assertive behaviour in various situations. Human rights issues and barriers to using assertiveness techniques will be identified.
We explore different styles of communication and what we mean by assertive communication. We recognise the bill of assertive rights, explore ways of saying No and how to communicate our needs effectively. We develop an action plan using the tips and tools we have learnt over the course.
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