This course is designed to enable managers and colleagues to think, feel and behave assertively.
DurationWho Should Attend?
Our ability to assert our right to do, or not to do something, can be the difference between a productive and difficult day at work. This workshop is relevant to all colleagues, particularly those who lead or manage teams or those who interact with key stakeholders. This workshop will also be of huge benefit to anyone who:
Lacks self-esteem or self-confidence
Has line management responsibility
Leads a team
Has supervisory responsibility for peers or colleagues
Has a difficult relationship with their line manager
Has to influence internal or external stakeholders
Works in sales or requires influence with clients or customers
Wants more confidence in dealing with senior colleagues
Wants to be more assertive with their colleagues
Works in a team where relationships aren’t as harmonious as they should be
Workshop Overview
This course is designed to enable managers and colleagues to think, feel and behave assertively. Our experienced facilitators provide practical guidance on how to disagree with others without losing their friendship or respect, be aware of the needs and desires of others, and how to refuse a request without feeling guilty or obliged. Participants will be equipped with the confidence and self-esteem to get their views and ideas noticed.
What We Do
We consult with clients of all sizes to help them define, design and deliver their learning strategies through high impact training and development.
From bespoke programme design to stand-alone workshops, large groups or individual coaching, Mastery has the expertise to deliver real change and results.
Expertise
Mastery are experts in all people development.
Choose from our standard workshops or, for best results, let’s co-create your own bespoke programmes or qualifications.
All content is available via both face to face and virtual delivery formats.
Ask us about our bite-size Masteryclasses™.
Defined
We provide consultancy to clients to help them deliver their learning and development strategies.
This means understanding their objectives, culture and capabilities before designing bespoke solutions. Establishing robust metrics to measure success is a key component.
Designed
Mastery are experts in building solutions that deliver results.
Face to face, online or a blended approach, we design workshops, programmes and qualifications. We value traditional approaches, as well as virtual and social learning.
Delivered
From one to one coaching and group workshops to seminars and large auditoria.
Entry level to Director level, we deliver high impact training to help organisations drive changes in behaviour and, ultimately, results. Our style is always experiential, pragmatic and upbeat.
This guide aims to provide you with the knowledge and skills required to influence the outcomes of a variety of business interactions and to increase confidence, self-esteem and self-motivation.
know yourself better and take charge of your own life in a creative and empowered way.
Understand the various behaviour types and the effects they have on others
Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner.
Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation
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