This course is designed to enable managers and colleagues to think, feel and behave assertively.
DurationWho Should Attend?
Our ability to assert our right to do, or not to do something, can be the difference between a productive and difficult day at work. This workshop is relevant to all colleagues, particularly those who lead or manage teams or those who interact with key stakeholders. This workshop will also be of huge benefit to anyone who:
Lacks self-esteem or self-confidence
Has line management responsibility
Leads a team
Has supervisory responsibility for peers or colleagues
Has a difficult relationship with their line manager
Has to influence internal or external stakeholders
Works in sales or requires influence with clients or customers
Wants more confidence in dealing with senior colleagues
Wants to be more assertive with their colleagues
Works in a team where relationships aren’t as harmonious as they should be
Workshop Overview
This course is designed to enable managers and colleagues to think, feel and behave assertively. Our experienced facilitators provide practical guidance on how to disagree with others without losing their friendship or respect, be aware of the needs and desires of others, and how to refuse a request without feeling guilty or obliged. Participants will be equipped with the confidence and self-esteem to get their views and ideas noticed.
What We Do
We consult with clients of all sizes to help them define, design and deliver their learning strategies through high impact training and development.
From bespoke programme design to stand-alone workshops, large groups or individual coaching, Mastery has the expertise to deliver real change and results.
Expertise
Mastery are experts in all people development.
Choose from our standard workshops or, for best results, let’s co-create your own bespoke programmes or qualifications.
All content is available via both face to face and virtual delivery formats.
Ask us about our bite-size Masteryclasses™.
Defined
We provide consultancy to clients to help them deliver their learning and development strategies.
This means understanding their objectives, culture and capabilities before designing bespoke solutions. Establishing robust metrics to measure success is a key component.
Designed
Mastery are experts in building solutions that deliver results.
Face to face, online or a blended approach, we design workshops, programmes and qualifications. We value traditional approaches, as well as virtual and social learning.
Delivered
From one to one coaching and group workshops to seminars and large auditoria.
Entry level to Director level, we deliver high impact training to help organisations drive changes in behaviour and, ultimately, results. Our style is always experiential, pragmatic and upbeat.
Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straight forward way and to exercise personal rights without dismissing the rights of others.
Develop assertiveness with our 6-hour workshop. Enhance communication, manage conflict, and negotiate effectively. Gain confidence in assertive behaviors for diverse workplace scenarios.
Being assertive means expressing your opinion in a clear and direct manner, while continuing to respect other. Learning how to communicating assertively can help you to reduce conflict, to manage anger, to have your needs better met, and to have improved relationships with friends, family, colleagu...
Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence w...
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