Become more assertive, thereby reducing conflict, failure, stress and dissatisfaction.
DurationWho should attend?
Those who wish to become more assertive, thereby reducing conflict, failure, stress and dissatisfaction.
Lesson 1: How to develop positive assertiveness
Lesson 2: Ensuring successful change
Lesson 3:Emotions of assertiveness
Lesson 4: Changing your behaviour
Lesson 5: Expanding assertiveness
Lesson 6: Assertiveness
Lesson 7: Assertive confrontation
Keybase Pretoria is an accredited training centre based in Moreleta Park, Pretoria East. We specialize in all Microsoft courses from Basic to Advanced as well as soft skill courses.
The programme is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike.
Communication Skills and Assertiveness courses are offered by Malaikas Education & Resourcing Consultants .
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
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