Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness.
DurationAim
Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness. As a result they will be able to deal with themselves and other people with new confidence.
Content
The difference between assertive, aggressive and passive behaviour
Effective assertive communication
Giving & receiving constructive feedback
Voicing your needs confidently
Developing your ‘Road Map’ to prepare yourself before the conversation
Learning to say ‘No’ without appearing abrupt
Techniques for handling difficult situations and people
The games people play
Self Awareness
Managing your tone of voice and stance
Recognising your value
11 steps to elevating self esteem
VJ Henderson Associates work with professional facilitators from around New Zealand who are specialists in their own particular portfolio of training and provide up to date material and ideas. They have industry knowledge and the ability to apply it to the workshop teaching and adjust it to the level required.
Assertiveness is being able to communicate in a direct, calm, honest, positive way and having the confidence to think on our feet. Being assertive saves time and energy by managing difficult behaviours or communication early and supporting others to do the same, it is a skill that can be learned, p...
Achieving successful working relationships with colleagues, managers or clients is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism.
This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.
Confidence & Assertiveness course is offered by Upskills. Our unique approach combines training sessions with mentoring and coaching. This helps cement positive change and grow the potential of both individuals and businesses as a whole.
An opportunity to learn practical skills to assist you in communicating in an assertive healthy manner, as well as improving your self-esteem.
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