Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness.
DurationAim
Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness. As a result they will be able to deal with themselves and other people with new confidence.
Content
The difference between assertive, aggressive and passive behaviour
Effective assertive communication
Giving & receiving constructive feedback
Voicing your needs confidently
Developing your ‘Road Map’ to prepare yourself before the conversation
Learning to say ‘No’ without appearing abrupt
Techniques for handling difficult situations and people
The games people play
Self Awareness
Managing your tone of voice and stance
Recognising your value
11 steps to elevating self esteem
VJ Henderson Associates work with professional facilitators from around New Zealand who are specialists in their own particular portfolio of training and provide up to date material and ideas. They have industry knowledge and the ability to apply it to the workshop teaching and adjust it to the level required.
Assertiveness is the ability to express yourself and your rights without violating the rights of others.
PD Training’s Assertiveness and Self Confidence Course in New Zealand teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
An opportunity to learn practical skills to assist you in communicating in an assertive healthy manner, as well as improving your self-esteem.
Achieving successful working relationships with colleagues, managers or clients is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism.
To enable students to enhance their communication skills by learning and practicing assertive communication techniques.
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