Our Assertiveness Training courses will help you become more confident with personal assertiveness and teach you how to manage other people’s negativity. You will learn how to approach difficult subjects and topics you feel strongly about and express your views with a constructive approach.
Our Assertiveness Training courses will help you become more confident with personal assertiveness and teach you how to manage other people’s negativity. You will learn how to approach difficult subjects and topics you feel strongly about and express your views with a constructive approach. Be assertive, not aggressive. By including specific statements and language into your communications, you will speak more assertively and confidently. Your tone of voice will also help you to communicate assertion without aggression. You will learn how to use non-verbal techniques including eye contact, body language, facial expressions and posture on this course to your advantage. Learn the following key areas:-
The importance of effective communication within the workplace
Recognising the triggers for certain behaviours in themselves and others
Identify the skills and behaviours displayed by effective communicators
Identify the range of behaviours from submissive through to aggressive
Understand how to improve both self-esteem and confidence through positive thinking and actions
Recognise non-verbal behaviours and the signs they portray
Give a clear description of what assertiveness is and why it is important for effective working relationships
Identify which situations you find hardest to deal with in an assertive manner at work and techniques for dealing with them
Appreciate that avoiding situations will often lead to conflict in the long run
Assertiveness Training (1 Day Workshop)
Our Assertiveness Training courses can be run anywhere on site in Sydney. Our workshops are flexible and can be tailored to suit your needs.
Assertiveness Communication 1 Day Course
STAR methodology
Understanding assertiveness
Communication
Conflict
Confidence
Behaviours
Aggressive behaviour
Assertive behaviour
The effects of non-assertion
Circle of influence
Saying no
Manipulation
Dealing with manipulative people
Handling conflict
Negotiation
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Their learning goals fast in short targeted workshops where skills can be applied immediately back in the workplace. Our training solutions and budgets are flexible and realistic.
Discover self-confidence and assertiveness techniques to help you be more in control of uncomfortable situations at work and in life.
This assertive communication workshop provides participants with the skills, tools and techniques to handle difficult conversations confidently and assertively.
Assertiveness and Confidence are two skills that are crucial for success in life; they go hand in hand. Assertiveness requires that you know what to say but at the same time have faith in yourself and your own confidence.
By communicating assertively, you can feel confident and gain the respect of your colleagues and friends. Assertive communication involves speaking your mind and expressing your point in a constructive manner.
PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
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