Business Administration Services (NQF Level 2)

A SAQA aligned, business administration qualification which consists of the following learning units:

• Team Dynamics and personal development
• Customer Service Essentials
• PC Skills
• Business Communication
• Basic Business Administration
• The Office Environment
• Basic Numeracy
• Financial Numeracy

For Who

This qualification is for candidates who need an entry level qualification in order to function as part of a team within the administrative sector of a corporate environment.

This qualification will give candidates specialist knowledge in the areas of Reception, Executive Administration, Financial Services and Banking. All the skills needed to make a meaningful contribution to the office environment.

The qualification also makes provision for the Recognition of Prior Learning (RPL). This implies that the individual who has been working in an office environment and has acquired specific skills, but has no qualification, can apply for RPL.

By way of a 4 to 5 day workshop, we can determine if in fact these skills are in place and award the candidate a SAQA-aligned, SETA-accredited qualification in Business Administration.