Business Analyst With Salesforce Developer

A Business Analyst with Salesforce Developer skills possesses a unique combination of business analysis expertise and technical proficiency in Salesforce development.

This role involves understanding business requirements, translating them into technical specifications, and implementing solutions using Salesforce development tools and languages.

Here are the key responsibilities and skills of a Business Analyst with Salesforce Developer capabilities:

• Requirement Gathering: Collaborate with business stakeholders to understand their needs, objectives, and pain points related to Salesforce implementation or enhancements. Conduct interviews, workshops, and data analysis to gather comprehensive requirements.
• Business Process Analysis: Analyze existing business processes to identify areas for improvement, automation, and optimization using Salesforce. Work closely with stakeholders to understand their workflows and suggest solutions that align with their business goals.
• Solution Design: Translate business requirements into technical specifications and design Salesforce solutions. Determine the best approach for customization, configuration, and development to meet business needs.
• Salesforce Development: Utilize Salesforce development tools and languages (such as Apex, Visualforce, Lightning Web Components) to build custom functionalities and extend the capabilities of Salesforce. Develop triggers, classes, components, and integrations as required.
• System Configuration: Configure and customize Salesforce to meet business requirements. This includes setting up custom objects, fields, workflows, validation rules, reports, and dashboards.
• Data Management: Oversee data management activities within Salesforce, including data imports, exports, and data integrity. Ensure that data is accurate, up-to-date, and properly maintained within the system.
• Testing and Quality Assurance: Develop and execute test plans to ensure the proper functioning of Salesforce configurations and customizations. Identify and resolve any issues or bugs that arise during testing.
• User Training and Support: Conduct training sessions to educate users on Salesforce functionalities and best practices. Provide ongoing support to users by addressing their questions, troubleshooting issues, and assisting with any technical difficulties.
• Stakeholder Communication: Act as a liaison between business stakeholders, technical teams, and project managers. Communicate project updates, progress, risks, and issues effectively to ensure alignment and transparency.
• Business Analysis Skills: Apply business analysis techniques, such as requirements gathering, process modeling, and documentation, to understand and document business needs effectively.
• Salesforce Administration: Perform administrative tasks specific to Salesforce, such as user management, security settings, and access controls. Create and manage user roles, profiles, and permissions to ensure data security and proper system utilization.

A Business Analyst with Salesforce Developer skills possesses a deep understanding of Salesforce functionalities, development principles, and business analysis techniques. They bridge the gap between business requirements and technical solutions, leveraging their development expertise to create robust Salesforce solutions that meet the unique needs of the organization.

Curriculum:

• Module 1: Introduction to Salesforce
• Overview of Salesforce and its ecosystem
• Key features and capabilities of Salesforce
• Understanding the role of a Business Analyst with Salesforce Developer skills
• Module 2: Business Analysis Fundamentals
• Introduction to business analysis in the context of Salesforce
• Business analysis methodologies and best practices
• Requirements gathering techniques and documentation
• Module 3: Salesforce Configuration and Customization
• Salesforce platform basics and administration
• Customizing objects, fields, and page layouts
• Workflow and process automation using workflows and approval processes
• Module 4: Salesforce Development Essentials
• Introduction to Salesforce development tools and languages (e.g., Apex, Visualforce, Lightning Web Components)
• Understanding Apex classes, triggers, and controllers
• Creating and customizing Visualforce pages and Lightning components
• Module 5: Data Management and Integration
• Data modeling and management within Salesforce
• Data import and export using Data Loader or other tools
• Integration options and considerations with external systems
• Module 6: Testing and Quality Assurance
• Developing test plans and test cases for Salesforce solutions
• Conducting unit testing and system testing
• Best practices for quality assurance in Salesforce development
• Module 7: User Training and Support
• Designing and delivering user training sessions for Salesforce
• Providing ongoing support to users and addressing their queries
• Troubleshooting common issues in Salesforce usage
• Module 8: Salesforce Reporting and Analytics
• Creating reports and dashboards in Salesforce
• Advanced reporting features and formulas
• Data visualization and analysis using Salesforce analytics tools
• Module 9: Salesforce Deployment and Release Management
• Understanding deployment processes and tools in Salesforce
• Version control and change management practices
• Sandbox environments and deployment best practices
• Module 10: Advanced Salesforce Development Concepts
• Advanced Apex development techniques
• Integrating with third-party systems and APIs
• Salesforce DX and modern development practices