Business English (Beginner)

by SAE Estrie Claim Listing

The training is designed to enable the acquisition of the basic elements of English, to learn business language and to perfect skills through communication workshops.

$105

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img Duration

21 Hours

Course Details

The training is designed to enable the acquisition of the basic elements of English, to learn business language and to perfect skills through communication workshops.

 

Training Content:

  • - Introduction to business vocabulary
  • - Protocol to use to introduce yourself during meetings
  • - The importance of politeness in business (structure, expressions, questions, etc.)
  • - Formal and informal welcome
  • - Ask or indicate the path to follow
  • - Customer service, billing, returns, type of transport, etc.
  • - Telephone messages
  • - Book a hotel room, buy a plane ticket, order from a restaurant, etc.
  • - Receive a client with or without an appointment
  • - How to approach a difficult situation
  • Sherbrooke Branch

    164 Wellington Street North, room A-2-01, Sherbrooke

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