Business Etiquette Skills Workshop

by Louis Riel Vocational College Claim Listing

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake

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img Duration

1 or 2 Days

Course Details

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

 

Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?

  • You spilled soup all over yourself at an important business event?

  • You showed up at an important meeting under or overdressed?

 

Let's face it: we've all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

 

Workshop Objectives:

  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.

  • Understand the guidelines on how to make effective introductions.

  • Identify the 3 C's of a good impression.

  • Understand how to use a business card effectively.

  • Identify and practice at least one way to remember names.

  • Identify the 3 steps in giving a handshake.

  • Enumerate the four levels of conversation and provide an example for each.

  • Understand place settings, napkin etiquette and basic table manners.

  • Understand the meaning of colors in dressing for success.

  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

  • Winnipeg Branch

    108-150 Henry Avenue, Winnipeg

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