Certificate in Laptop / Personal Computer Troubleshooting and Maintenance(CLPCTM)

The Certificate Course in Laptop / Personal Computer Troubleshooting and Maintenance is designed to provide participants with the knowledge and skills necessary to diagnose, troubleshoot, and maintain laptops and personal computers.

The course focuses on practical training to develop expertise in identifying and resolving hardware and software issues commonly encountered in these devices.

For Whom

This course is designed for aspiring computer technicians, IT support staff, enthusiasts, and small business owners. This course provides practical training to diagnose, troubleshoot, and maintain laptops and personal computers effectively.

Entry Requirement

• Minimum 3 ‘O’ Level or equivalent qualifications, including English and any 2 Science subjects (or)

• International secondary level qualifications with English, Mathematics and Science (or)

• Mature-aged student with more than 3 years of relevant working experience will be considered (Matured Candidate is normally anyone aged 30 years) (or)

• Other Candidates with industry experience will be considered on a case-by-case basis

Course Content

• Introduction to Laptop and Personal Computer Components

• Operating System Troubleshooting

• Software Diagnostics

• Hardware Repair and Replacement

• Troubleshooting Peripheral Devices

• Troubleshooting Display and Graphics Issues

• Driver Management

• Malware Removal and Prevention

• Hardware Upgrades and Expansion

• System Optimization and Performance

• Data Backup and Recovery

• System Security

• Network Troubleshooting

• Remote Support and Troubleshooting

• Communication and Customer Service Skills