This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
DurationThis qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.
They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
National Training College of Australia (NTCA) is a Registered Training Organisation (RTO #6527) and nationally recognised education provider based in Melbourne, Australia. NTCA trains individuals, businesses and community groups. We focus on IT courses from Certificate III through Diploma level.
This qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators.
This BSB20115 Certificate II in Business course is great for those in junior administrative positions such as Junior Assistants and Receptionists.
This course is designed specifically for the small business owners, covering how good marketing positively impact the business eco-system for the business operator.
The Business course gives you the skills to work confidently in an office; either a small business, large organisation or government department. The focus of this course is customer service and IT skills and is ideal if you see yourself doing further studies and advancing towards a management posit...
Previous experience in a business related role along with a sound understanding of business theoretical knowledge is advantageous. Students will learn how to organise meetings, give presentations as well as understand marketing and recruitment best practice.
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