BES offers Certification in Front Office and F&B Service. The subject is part of accommodations management and introduces the front of the house department of the hotel along with its operations and management aspects.
DurationCertification in Front Office and F&B Service
In the first three months the subject starts with the introduction of food and beverage service industry, organizational hierarchy in the department, service equipment, attributes of food and beverage personnel, menu planning, alcoholic and non-alcoholic beverages, types of service and menus, in-room dining, etc. Practical classes also go hand in hand. Another three months is for the front office knowledge.
The subject is part of accommodations management and introduces the front of the house department of the hotel along with its operations and management aspects. Topics include Reservations Management, Registration Management, Front Desk Operations, Telephone
Operations, Front Office Accounting and Cash Handling. Practical classes also go along with the theory.
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