This training course is in partnership with Universiti Kebangsaan Malaysia. In the quest for organizational excellence, Total Quality Management (TQM) philosophy has been a popular topic since the 1980s.
DurationThis training course is in partnership with Universiti Kebangsaan Malaysia. In the quest for organizational excellence, Total Quality Management (TQM) philosophy has been a popular topic since the 1980s.
TQM philosophy was used as the model for Malcolm Baldrige National Quality Award (USA), Deming Award (Japan Union of Scientist and Engineers) and Anugerah Kecemerlangan Industri Award (MITI Malaysia), which enable organizations to strive for global competitiveness for their products and services.
TQM is a philosophy that Quality can be managed and improved through the total involvement and initiatives of everyone and every function in the organization.
What will i benefit?
How will I benefit? Upon completion of this programme, delegates are able to:
Who should attend?
What will learn?
This program aims to help delegates get the full knowledge of:
What is included?
Our purpose is to inspire trust for a more resilient world. Our solutions and services improve performance and support the United Nations Sustainable Development Goals.
At BSI, our mission is to share knowledge, innovation and best practice to help people and organizations make excellence a habit. This is underpinned by our role as the national standards body and through our prestigious Royal Charter.
For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.
As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 193 countries worldwide.
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