This training course is in partnership with Universiti Kebangsaan Malaysia. In the quest for organizational excellence, Total Quality Management (TQM) philosophy has been a popular topic since the 1980s.
This training course is in partnership with Universiti Kebangsaan Malaysia. In the quest for organizational excellence, Total Quality Management (TQM) philosophy has been a popular topic since the 1980s.
TQM philosophy was used as the model for Malcolm Baldrige National Quality Award (USA), Deming Award (Japan Union of Scientist and Engineers) and Anugerah Kecemerlangan Industri Award (MITI Malaysia), which enable organizations to strive for global competitiveness for their products and services.
TQM is a philosophy that Quality can be managed and improved through the total involvement and initiatives of everyone and every function in the organization.
What will i benefit?
How will I benefit? Upon completion of this programme, delegates are able to:
Who should attend?
What will learn?
This program aims to help delegates get the full knowledge of:
What is included?
Our purpose is to inspire trust for a more resilient world. Our solutions and services improve performance and support the United Nations Sustainable Development Goals.
At BSI, our mission is to share knowledge, innovation and best practice to help people and organizations make excellence a habit. This is underpinned by our role as the national standards body and through our prestigious Royal Charter.
For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.
As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 193 countries worldwide.
Learn how to investigate and solve your problems, so that you leave them behind for good. Root cause analysis (rca) is a class of problem solving methods aimed at identifying the root causes of problems or events.
At the end of the course, participants will be able to: Understand Quality and TQM Understand Customers Needs, Internal and External Customers. Prepare your Company for TQM Initiatives. Understand the Concept of Quality Improvement Process. Initiate Change to Improve Company's Performance. Select ...
Facilitated by master black belts, this course trains and certifies the employees that will directly participate in six sigma projects. Our training develops enhanced problem-solving skills and teaches you to apply the lean approach and statistical methods for process improvement.
ISO 9001 certification is a standard requirement for a quality management system. It is a useful tool to help organizations become more efficient, effective, and improve customer satisfaction.
The course was held at amenity sekayu and accompanied by officers and staff uniforms terengganu forestry department. The participants were given exposure quality understanding and procedures for the certification of quality management system ms iso 9001: 2008.
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