Change Management Training

Founded in 2014 by Diana and Sheldon Kawarsky, The Soft Skills Group (TSSG) offers dynamic training and learning solutions to private and public corporations, government organizations, and educational institutions.

TSSG collaborates with a growing number of training & development professionals and organizations to offer interactive workshops in verbal, writing, professional development, team development, and management skills based on the HIF principle (Hindsight, Insight, Foresight), a 360-degree approach to help clients succeed in challenging and changing environments.

The HIF principle is a comprehensive approach to soft skills training that emphasizes practical application and collaboration between learners, trainers, and decision-makers. The principle is based on three key aspects: identifying specific soft skills, emphasizing learner engagement, and providing detailed guidance on tools and techniques.

Hindsight – the first aspect of the HIF approach is identifying the specific soft skills that need to be developed. This involves conducting a pre-learning analysis of the potential learner’s organizational opportunities and decision-maker input to identify the specific soft skills essential to achieving the desired learning outcomes.

Insight – the second aspect of the HIF approach focuses on creating experience and success-rich partnerships to contextualize the learning and emphasize learner engagement. This aspect involves collaboration between learners, trainers, and decision-makers to develop practical soft skills specific to the learners’ needs and applicable in their work environment. Using case studies, simulations, and role-playing exercises can help learners apply their skills to real-life scenarios, making the learning experience more engaging and effective.

Foresight – the third aspect of the HIF approach is providing detailed guidance on tools and techniques for developing and reinforcing soft skills. A range of tools and techniques, such as one-on-one coaching, team-building activities, and mentoring, can help to strengthen and sustain the soft skills learned in the training program. This aspect ensures that the newly equipped soft skills are applied, tried, and lived on the job, closing the HIF Principle loop by ensuring that learning goals align with the interactive learning experience of Insight and are then finally concretized.

By incorporating the HIF principle into their soft skills training programs, organizations can help employees develop the soft skills necessary for success in their roles, leading to increased productivity and better outcomes.

The HIF principle provides a more targeted approach to identifying specific soft skills, emphasizing learner engagement, and providing detailed guidance on tools and techniques for effective soft skills training.