Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence wh
DurationCommunicating Assertively
Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence when managing personal interaction.
Key Objectives
After attending this course delegates will understand:
The types of communication
Overcoming barriers to effective communication
Recognising how to be assertive without demonstrating aggresive behaviour
Understand the use of feedback to check effectiveness of communication
Course Outline
Types of communication
Understand barriers to effective communication
Body language and its importance
Develop questioning skills and active listening
Differentiate between assertive and non assertive behaviour
Know the barriers to assertiveness
Using feedback to check the message has been understood
Gaining nationally accredited qualifications is an integral part of modern career development giving individuals the skills and knowledge to perform effectively and efficiently in their job.
Our courses are all about the workplace, providing an opportunity to gain new ideas and insights, supporting businesses to develop people, enabling individuals to develop themselves.
Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straight forward way and to exercise personal rights without dismissing the rights of others.
Learning how to become assertive at work is crucial to anyone’s career. Assertiveness helps you earn the respect of your peers and make sure your point of view gets heard.
Assertiveness training aims to explain and practise a range of tried and tested techniques that will help staff be assertive in the workplace.
This workshop aims to help individuals take steps towards a more effective working relationship with their manager/ supervisor and colleagues.
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself.
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