Communicating Effectively

by Access Training Claim Listing

Create impactful communications exploring different communication methods and techniques

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img Duration

1 Day

Course Details

Topics include

  • Communication Theories

  • Types of Communication

  • face to face, telephone, written, digital platforms

  • Effective Listening

  • Communicating Appropriately

  • Holding difficult and Challenging Conversations

  • Providing Constructive Feedback

By the end of this session you will be able to

  • Create impactful communications exploring different communication methods and techniques

  • Practise the importance of effective listening

  • Practise using positive language to build relationships

  • Identify how body language can affect communication

  • Plan and practise having difficult conversations

  • Newcastle Branch

    Gateshead Skills Academy 8th Avenue Kingsway South, Newcastle

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