Create impactful communications exploring different communication methods and techniques
Topics include
Communication Theories
Types of Communication
face to face, telephone, written, digital platforms
Effective Listening
Communicating Appropriately
Holding difficult and Challenging Conversations
Providing Constructive Feedback
By the end of this session you will be able to
Create impactful communications exploring different communication methods and techniques
Practise the importance of effective listening
Practise using positive language to build relationships
Identify how body language can affect communication
Plan and practise having difficult conversations
About Us
Access Training is an award winning training provider based on the Team Valley, Gateshead.
We have been delivering training programmes for businesses and individuals across the North East for over 35 years. We have a genuine interest in the success of the companies we work with and the people we train, and we aim to provide a personal, bespoke service.
Confirmed as a ‘good provider’ in 4 consecutive Ofsted inspections, we are also proud to announce that we were top in the north east region for learner satisfaction and in the top 6% nationally – scoring an impressive 97.4% in the 2018 national survey.
We can also boast an overall achievement rate for our apprenticeships in 2017-18 of 80.4% (13.1% higher than the national rate), which should reassure you of the level of quality you will receive from Access Training.
Why choose us?
Quality, Reliability & Customer Care…
99% of our apprentices remain in employment after completion of their apprenticeship
Many of our learners recommend us to their friends and family
Many of our former apprentices are now Managers at companies we work with
Top in the North East region for learner satisfaction in 2018
Many of our employers are happy to refer other employers to Access Training
A technical report is more than a mere representation of facts pertaining to a situation. An effective report can move people towards taking a desired course of action. Moreover, the quality of a report can influence how its subject matter is perceived by the reader.
It has been said that the true meaning of a message is the way it is received and understood. This suggests that the responsibility for effective communication lies with the person sending it. This course explores the skills and methods required to be an effective communicator, improving your b...
Business Report Writing training is offered by Insight Training. All our programmes are tailored specifically to the client’s needs and combine the topics most relevant to their people.
Intermediate Communication Skills Training offers participants the ability to reflect and enhance their basic communication skills. This will be an interactive workshop with an agenda driven by the group, utilizing a variety of exercises to enable enhancement of existing communication skills.
This course looks at the importance of listening skills, responding and questioning and how to use them to good effect in working, family, and personal relationships. It introduces participants to the core counselling skills which are fundamental to effective and productive communication, both verb...
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy