Communicating With Confidence And Competence

Effective spoken communication means being able to express your ideas clearly, confidently and concisely. In this course, you will learn essential communication skills to make sure the message you want to communicate gets across effectively.

This involves the key skills of listening, flexing, questioning and asserting. Using an interactive approach, participants will undertake several practical exercises to apply their learning into live situations.

This course is over several sessions across two weeks to enable participants to put into practice what they have learnt in each session.

Throughout the two days participants will reflect on their learning and record specific actions they want to put into practice after the course. These are shared to reinforce the learning.

Course Benefits And Learning Outcomes:

• You will:
  • Gain more confidence in communicating with others.
  • Assess your communication competency and how to improve.
  • Develop your ability to flex with a variety of different communication styles.
• Your organisation will benefit through your:
  • Increased confidence and ability to get things done effectively with others.
  • Ability to build stronger communication networks within your organisation.
  • Ability to express yourself more clearly and confidently.