Communication and Record-Keeping Awareness

by TutorCare Limited Claim Listing

This course is for those working within different care settings. Candidates will understand the standards of good communication and use them at work. They will also learn about record-keeping within their care environment.

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img Duration

1 Day

Course Details

Communication and Record-Keeping Awareness

This course is for those working within different care settings. Candidates will understand the standards of good communication and use them at work. They will also learn about record-keeping within their care environment.

 

Course Outline

  • What is communication?

  • Effective methods of communication.

  • Models of communication.

  • Communication techniques.

  • The management of communication.

  • Legislation and best practice.

  • Effective record-keeping.

  • Keeping records in care environments.

  • Preventing errors.

  • Crawley Branch

    Beehive Ring Road, Crawley

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