Communication

by Hijinx Claim Listing

Our in-depth small group sessions are based on role-play and give staff the confidence to communicate to a high standard with a range of different people in person or over the phone.

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Hijinx Logo

img Duration

Half Day

Course Details

Our in-depth small group sessions are based on role-play and give staff the confidence to communicate to a high standard with a range of different people in person or over the phone.

What are the benefits.

  • Work with learning disabled and/or autistic adults in a safe, non-judgemental environment
  • Improved awareness of vulnerable customers and/or staff
  • Gain the confidence to communicate with vulnerable customers and/or staff
  • Small group sessions that are tailored for you and your business

What does it include

  • Professionally trained Hijinx actors, all of whom have a learning disability and/or autism 
  • A Hijinx facilitator to lead the session 
  • Warm-up and ice breaker exercises 
  • A chance to practise, and receive feedback on, your communication skills 
  • Scenes and scenarios written specifically for your organisation 

Who is this for.

  • Contact centre/customer-facing staff 
  • Customer service teams 
  • Managers 
  • Employees who deal with the public regularly  
  • Cardiff Branch

    Wales Millennium Centre, Bute Pl, Cardiff

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