Communication

Our in-depth small group sessions are based on role-play and give staff the confidence to communicate to a high standard with a range of different people in person or over the phone.

What are the benefits.

• Work with learning disabled and/or autistic adults in a safe, non-judgemental environment
• Improved awareness of vulnerable customers and/or staff
• Gain the confidence to communicate with vulnerable customers and/or staff
• Small group sessions that are tailored for you and your business

What does it include

• Professionally trained Hijinx actors, all of whom have a learning disability and/or autism 
• A Hijinx facilitator to lead the session 
• Warm-up and ice breaker exercises 
• A chance to practise, and receive feedback on, your communication skills 
• Scenes and scenarios written specifically for your organisation 

Who is this for.

• Contact centre/customer-facing staff 
• Customer service teams 
• Managers 
• Employees who deal with the public regularly