Communication Skill

Communication Skill Training

This workshop is designed to help employees at all levels understand the critical elements of communication in the workplace. Attendees will learn how to use different methods of communication effectively in certain situations and when to avoid in others.

In the world of communication, we must respect the speaker and introduce certain techniques to ensure we are fully engaged in the conversation.

ntent of the how to improve workshop communication workshop.

• Meetings and why they are so important

• Building trust and rapport

• Working towards a positive outcome

• Active listening

• Repeating back/reframing

• Communication methods – verbal/face to face/verbal phone/email

• other written communications

• Understanding different personality types

• Keeping messages positive

• Preferred learning styles (yours and others)