This two-day training will focus on basic communication skills for Prevention Workers.
DurationThis two-day training will focus on basic communication skills for Prevention Workers.
Participants will examine their own communication styles; learn key elements of communication including listening with empathy, responding with patience, and impacts of non-verbal communication; apply effective communication skills to build positive relationships; motivational interviewing; and using impactful communication skills when dealing with difficult or resistant clients or during crisis or conflicts
The Saskatchewan First Nations Family and Community Institute (SFNFCI) is pleased to offer the delivery of the Prevention Core Training Program.
About the Training
This flexible 96-hour program is designed to help you build valuable professional communication skills for the workplace.
The course focuses mainly on written communication skills and strategies.
Professional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
Students will practice case analysis techniques, report writing techniques and prepare related financial exhibits.
Writing ability is a core business skill that not all professionals are comfortable with. This course will teach you the tools and techniques to write clearly and concisely. Define and streamline your writing process using the path to understanding model to set the stage for audience analysis.
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