Communication Skills Training

Communication Skills Training

The Communication Skills training course is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately.

You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications.

If you have ever wanted to communicate with more clarity and impact, in any of your elationships, then this course was designed for you!

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence.

Learning Outcomes

After completing this course participants will be able to:

• Gain insight into their personality type and communication preferences, using our proprietary profiling tool
• Recognise other people's personality types and communication preferences
• Adjust your own communication approach based on need and situationUnderstand barriers to effective communication and how to overcome them
• Utilise tone effectively
• Master the S.T.A.R. method for speaking on the spot
• Use body language appropriately
• Listen actively and effectively
• Utilise ‘open’ questions
• Become a more effective communicator through the use and application of practical tools

Course Outline

This communications skills training course in New Zealand helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life.

Learn to understand how you communicate, how others communicate and how to adjust your communication style to meet their needs.

Discover how effective communication is greatly improved by understanding communication preferences based on personality type and learn how to overcome common obstacles to effective communication.

This Communication Skills Training course will ensure that your colleagues, friends and family will receive your message clearly, which should improve your workplace relationships as well as your personal relationships in general.

If you have never completed a communications course ofhis type, you are missing out on understanding some of the most fundamental concepts that will have a profound effect on your success in the workplace and life in general.