Conflict And Negotiation Skills

by Simon Fraser University Claim Listing

This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.

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Course Details

This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.

Students will be introduced to foundational readings on the methods and theories of effective, collaborative negotiation and conflict resolution. This course is highly participatory and interactive.

What You'll Learn

  1. Articulate a personal, conscious strategy for asking questions and listening critically that balances assertion with empathy.
  2. Practice using a comprehensive, simple negotiation preparation template.
  3. Assess your strengths and areas for improvement in negotiating respectfully with negotiators who are competitive and who try to take advantage of you.
  • Vancouver Branch

    515 West Hastings Street, Vancouver

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