This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
DurationThis intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
Students will be introduced to foundational readings on the methods and theories of effective, collaborative negotiation and conflict resolution. This course is highly participatory and interactive.
What You'll Learn
SFU Graduate and Postdoctoral Studies is an international community of critical thinkers, problem solvers, and changemakers who advance knowledge locally and globally.
By valuing diverse perspectives, close mentorship, experiential learning, and research across disciplines, we empower students to explore, test limits, take risks, and put their ideas into action.
As a result, we bring new perspectives to our fields and are capable of leading real change within our communities as engaged researchers, educators, practitioners, and citizens.
Students will gain a firm understanding of how to resolve workplace conflict in both unionized and non-unionized environments.
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In this two-day course, you'll explore how we give and receive messages and how this can create conflict.
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