This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
DurationThis intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
Students will be introduced to foundational readings on the methods and theories of effective, collaborative negotiation and conflict resolution. This course is highly participatory and interactive.
What You'll Learn
SFU Graduate and Postdoctoral Studies is an international community of critical thinkers, problem solvers, and changemakers who advance knowledge locally and globally.
By valuing diverse perspectives, close mentorship, experiential learning, and research across disciplines, we empower students to explore, test limits, take risks, and put their ideas into action.
As a result, we bring new perspectives to our fields and are capable of leading real change within our communities as engaged researchers, educators, practitioners, and citizens.
Behaviour Matters specializes in social-emotional development and overall mental health and wellness. We understand business growth, profit boosters, company culture and specialize in emotional intelligence, making us your perfect partner in delivering soft skills training, corporate wellness and t...
In this course, participants will learn de-escalation techniques and understand the cycle of aggression from both staff and customer perspectives.
We provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
Ongoing professional development keeps employees up-to-date on the skills needed for their job which can help them achieve their goals and maximize their potential.
Learn how to deal effectively with the conflicts that are frequently part of workplace life.
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