This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
DurationThis intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
Students will be introduced to foundational readings on the methods and theories of effective, collaborative negotiation and conflict resolution. This course is highly participatory and interactive.
What You'll Learn
SFU Graduate and Postdoctoral Studies is an international community of critical thinkers, problem solvers, and changemakers who advance knowledge locally and globally.
By valuing diverse perspectives, close mentorship, experiential learning, and research across disciplines, we empower students to explore, test limits, take risks, and put their ideas into action.
As a result, we bring new perspectives to our fields and are capable of leading real change within our communities as engaged researchers, educators, practitioners, and citizens.
Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
This course presents strategies for resolving work-related conflicts, whether these are present among employees or between an employee and an employer.
In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity.Â
 To better understand the structure and dynamics of conflicts and to develop strategies and methods towards more effective intervention.
This session will assist you in preventing conflicts from escalating into confrontations.
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