Conflict Management And Resolution

Conflict resolution training is vital for anyone working in an industry where conflict can escalate quickly, including those in close protection and security bodyguard roles, personal security guards, or vehicle removal personnel. Conflict can build up slowly or suddenly and our conflict management

We deliver courses to specialist teams, including PhD and postdoctoral researchers, to develop your skills, competence and confidence.

This comprehensive one day course helps build confidence, awareness and communication skills. At the end of this course individuals will have increased knowledge on how to use these skills to work safely, confidently and effectively within difficult or conflict situations

This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills ...

This session has been designed to provide you with the practical tools to handle difficult conversations. We will be looking at the way in which we need to prepare for conversations, what we can do during conversations to steer the discussion and what we can do at the end to ensure buy-in from the ...