Conflict management and resolution is a key management skill that can be developed. Conflict can be termed as an unproductive emotion which can have a negative impact on teams and on targets.
DurationCourse Overview
Conflict management and resolution is a key management skill that can be developed. Conflict can be termed as an unproductive emotion which can have a negative impact on teams and on targets.
It is also a term that is used to describe stressful challenges associated with sharing resources, time management or scheduling and the need for effective planning and coordination.
This course looks at developing techniques to recognise and to address these challenges.
At West College Scotland we have courses for all ages and abilities, with a wide range of full-time, part-time and training and development courses.
At West College Scotland we have courses for all ages and abilities, with a wide range of full-time, part-time and lifestyle courses.
There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict, covering areas such as:
Not all conflict is necessarily negative, but even a minor disagreement between people can fester and escalate if it is not addressed and resolved at the earliest opportunity. Research by the Chartered Institute of Personnel and Development (CIPD) has found that the single most common cause of work...
This interactive workshop is focused on the skills to help managers feel and be more confident in tackling uncomfortable situations, view conflict as less of a threat and accept that at times, inevitably, human interactions go wrong.
This one day course has a mixture of theory and practical exercises designed to help you create more effective outcomes.
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