The course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.
DurationThe course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.
About Us
We provide courses to people develop the knowledge and gain qualifications in Security Training, First Aid Training and Health & Safety Training in Oxford and around the UK.
Mission Statement
Our mission is to offer recognised training courses to the highest standard, for a variety of industries including; Retail, Hospitality, Leisure and Security.
All of our trainers call upon their previous experiences relating to the course they are teaching, enabling them to pass on transferable knowledge and skills, which allows candidates to effectively put theory into practise when having to deal with real life situations. This fully prepares candidates to enter or continue in their industry of choice.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
This course covers a wide series of subjects connecting to promoting safe and therapeutic services/conflict management within the healthcare industry. such as complaint handling, effects of violence and post incident assessment.
Conflict Resolution Course Is Offered By Emmaculate Care Services
Communicate assertively in a conflict situation, without harming the customer relationship
Sometimes we naturally shy away from causing conflict, or perhaps we’re too forceful in our communication style. And everyone around us reacts in different ways according to the type of person they are.
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