The course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.
DurationThe course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.
About Us
We provide courses to people develop the knowledge and gain qualifications in Security Training, First Aid Training and Health & Safety Training in Oxford and around the UK.
Mission Statement
Our mission is to offer recognised training courses to the highest standard, for a variety of industries including; Retail, Hospitality, Leisure and Security.
All of our trainers call upon their previous experiences relating to the course they are teaching, enabling them to pass on transferable knowledge and skills, which allows candidates to effectively put theory into practise when having to deal with real life situations. This fully prepares candidates to enter or continue in their industry of choice.
With working from home and Hybrid Working being the 'new normal', managers are having to find a balance between empathising with their team members about the multitude of issues people are having to deal with outside work, and increasing engagement and productivity. Managers often find th...
Pro Courses helps people living in the UK find nearby training courses. Locate a course that fits your schedule and reserve your seat online. As an instructor for another curriculum, you may apply to become an instructor for ProTrainings and will then be granted access to list your courses on the w...
This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.
The objective of this course is to develop techniques for dealing with conflict and to understand the nature of and the necessity of conflict. Wherever you work, whatever you do there is always the possibility for conflict. Many people find conflict extremely difficult to deal with and often shy a...
Our course on 'Conflict Management in Hospitality' is meticulously designed to equip you with the essential skills and techniques to understand, prevent, and resolve conflicts effectively.
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