Conflict Management

by Supportive Solutions Training Claim Listing

Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Supportive Solutions Training Logo

img Duration

1 Day

Course Details

Description

Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.

We will look at the behaviours that lead to conflict, and we will look at how we can diffuse them as preventative steps. We will also explore and examine how to manage conflict when it does arrive if the pre-emptive measures have not been implemented.

The strategies that we will discover are suited to support managers through this, which can be very stressful and can affect individuals and the team's behaviour as well as performance to ensure that the conflict is managed successfully and to the satisfaction of all involved.

While we will spend time looking at root causes, we will also examine effects and outcomes as well as strategies to prevent and handle (and survive) conflict in the workplace

What You Will Learn

  • To explore the root causes and effects of conflict at work

  • To identify behaviours that create conflict and pre-empt conflict arising

  • To look at the effect conflict in the team has on all involved, and performance

  • To examine the effects of conflict on the manager or resolver

  • To develop and implement preventative and restorative strategies to manage conflict at work

  • Edinburgh Branch

    West Point, 4 Redheughs Rigg EH129DQ, Edinburgh

Check out more Conflict Management courses in UK

University Centre Sparsholt Logo

Managing Difficult Situations in the Workplace

The ability to establish and maintain productive working relationships is a key to effective performance at work. This is especially important during in times of stress or when changes are happening. Resolving difficult situations in a prompt and effective manner will enable working relationships t...

by University Centre Sparsholt [Claim Listing ]
Lumine Development Ltd Logo

Dealing With Difficult Conversations

Practical tools to deal with difficult conversations in the work place. This will range from the simply awkward to full blown disciplinary situations. We will touch on elements of best practice as well as employment law requirements that need to be borne in mind.

by Lumine Development Ltd [Claim Listing ]
Right Track Training Logo

Conflict Handling

Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.

by Right Track Training [Claim Listing ]
NorthStar Leadership Training Logo

Conflict Management

Conflict management training can help individuals to handle difficult conversations, disagreements, and conflict situations in a constructive way.

by NorthStar Leadership Training [Claim Listing ]
Aphis Training & Services Logo

Conflict Management

The course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.

by Aphis Training & Services [Claim Listing ]
  • Price
  • Start Date
  • Duration

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy