Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Conflict in the workplace take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Target Audience
For anyone who would like to improve one's conflict management skill in a workplace.
Understanding Conflict Management
The Four-Phase Process for Managing Conflict and Disagreement
Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.
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