Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
DurationConflict in the workplace take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Target Audience
For anyone who would like to improve one's conflict management skill in a workplace.
Understanding Conflict Management
The Four-Phase Process for Managing Conflict and Disagreement
Negotiation Skills & Conflict Management course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
Conflict Management course is offered by Brilliant Training And HR Solutions. Our training division helps both public and private clients improve their organisations, processes, and performance.
Conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-today niggles and disagreements of everyday working life. In even the best run organisation, conflict happens.
We offer short courses to assist you within the workplace environment.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
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