Learn how to deal effectively with the conflicts that are frequently part of workplace life.
Learn how to deal effectively with the conflicts that are frequently part of workplace life. Gain an understanding of your conflict management style and develop strategies and skills to deal with individual and team conflict situations.
Improve relationships and increase personal productivity. These are the results that effectively managed conflict can provide.
Course Details
Upon successful completion of this course, you will be able to:
To provide high-quality educational opportunities for lifelong learners, regionally and globally, thereby empowering people and transforming communities for a better future.
Vision
To champion the University of Calgary as a leader in continuing and lifelong learning.
Mandate
To expand access to lifelong learning.
To offer a wide range of seminars, courses, and programs for individuals and organizations seeking professional development, academic preparation, and personal enrichment.
To work across the University of Calgary to develop and deliver innovative continuing education programs for professionals, scholars, artists, and members of the community at large.
To partner with industry, educational institutions, governments, and non-profits to deliver mutually beneficial initiatives, programs, and services.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
The purpose of this workshop is to engage participants in a process of seeing conflict as an opportunity for growth, development, and enhancing business and other relationships, rather than approaching conflict with fear or simply avoiding it altogether.
It is designed to help working professionals develop a set of core competencies to understand and effectively intervene in conflict situations.
Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships.
This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
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