Conflict Management Skill Training

Delivering Toronto Skills Training Courses For Your Success

Job Design Concepts specializes in the development and delivery of Management Courses, Supervisor Training, Communication Skills and Leadership Training. Our Toronto skill training workshops and courses are ranked among the best in the industry.

Sylvia Kestenberg and her team of expert facilitators have worked with a distinguished list of clients across North America and internationally.
Public skill training and development workshops at our Toronto based training facility have been attended by thousands of participants from business, industry, government and the professions since 1981.

Our dynamic and inspirational training workshops and courses relate to all areas of leadership, management and communication skills. Our Business Coaching and Leadership Coaching programs are acclaimed.

Our Approach to Training & Development

Our goal at Job Design Concepts is to help each client maximize their potential in a motivational environment that is highly conducive to adult learning.

As specialists in Leadership, Communications and Management Skills we ensure that we exceed our clients’ expectations. Client satisfaction is always guaranteed.

All of our training & development workshops are highly interactive and produce results. We limit the registrations so that we focus on identifying and meeting each participant’s needs.

Our format includes

• Instructor presentation

• Full-group discussions

• Small-group interactions

• Individual exercises

• Practice opportunities

• Optional videotaping

Value Added Option

Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience

On-site Training Programs can be customized to meet the client’s specific requirements and time frames. Options to determine client’s needs include:

• Questionnaires

• Focus group meetings