This two-day workshop will teach participants: What conflict is and how it can escalate The five most common conflict resolution styles How to increase positive information flow through non-verbal and verbal communication skills
DurationCourse Objectives
This two-day workshop will teach participants:
What conflict is and how it can escalate
The five most common conflict resolution styles
How to increase positive information flow through non-verbal and verbal communication skills
Some effective techniques for intervention
How to strengthen staff trust and morale
How to be more confident of their ability to manage conflicts
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In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
This course illustrates how to resolve conflicts using the SLOW method, reasons for different points of view, and tips for face-to-face communication. Following the ideas in this course can help your team use conflict situations as an opportunity to solve work or personal problems, and therefore ...
When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace.
Mastering Conflict Management Skills course is offered by Verracy. Verracy offers dynamic training programs that help your team stay ahead of the continually changing demands in today’s audit industry and beyond.
In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
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