This two-day workshop will teach participants: What conflict is and how it can escalate The five most common conflict resolution styles How to increase positive information flow through non-verbal and verbal communication skills
DurationCourse Objectives
This two-day workshop will teach participants:
What conflict is and how it can escalate
The five most common conflict resolution styles
How to increase positive information flow through non-verbal and verbal communication skills
Some effective techniques for intervention
How to strengthen staff trust and morale
How to be more confident of their ability to manage conflicts
CompuTrain has developed its reputation as a professional training organization based on high caliber training, quality service, and affordable training venues.
This value-oriented approach has enabled us to cultivate longstanding relationships with our clients which continue to thrive due to our win-win strategy.
Whether you are seeking Microsoft Office, Microsoft Power BI, or Business Skills classes, we 100% understand that your time is valuable, and time spent in the classroom away from the office absolutely has to be time well spent. This mindset is the backbone of our success strategy.
After years of focusing on the Houston marketplace, CompuTrain now services students on both a national and international level due to the appeal of its courses, especially our Power BI course offerings.
This half day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways.
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. This course may earn a Credly Badge.
In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational settings.
Basic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
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