An understanding of conflict and they ways in which people respond to it
Mediation is a dynamic and confidential process designed to help to resolve personal and professional disputes using a neutral third party to facilitate mutual agreements.
This course has been created out of our accredited College of Mediators Foundation mediation training and aims to equip participants with the skills to facilitate informal conflict resolution using mediation skills.
The course is geared towards those with an interest in developing
An understanding of conflict and they ways in which people respond to it
Effective communication skills when dealing with conflict
An ability to empower others to settle their disputes effectively
An ability to facilitate and manage an informal mediation process
Course Outline
The course will focus on
Understanding what Conflict Resolution is
Principles of conflict resolution
Difference between formal and informal support
Understanding the different ways people deal with difficulties or conflict
Conflict styles
Drama
Practical conflict resolution skills
Supporting people to engage in informal conflict resolution
Facilitating informal conflict resolution meetings
Welcome to ChangeMaker Training and Resolution Services. Our experienced team provide a number of services for the local communities of Bedfordshire, Hertfordshire and beyond, working with individuals, companies and groups.
Regardless of the service we are asked to provide the ethos of ChangeMaker is always to empower people to be the best they can be in their given situation. Our team and associates are experienced in their field and wherever possible our services are shaped to each individual situation.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
To learn and discuss strategies for dealing with conflict, including dealing with aggressive, confrontational patients/clients.
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