This course is designed to help you improve your confidence and effectiveness in managing conflict. Using self-assessment tools to identify your instinctive approach to conflict, you will develop strategies for responding to difficult situations and build valuable skills for positively resolving con
DurationConflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.
This course is designed to help you improve your confidence and effectiveness in managing conflict. Using self-assessment tools to identify your instinctive approach to conflict, you will develop strategies for responding to difficult situations and build valuable skills for positively resolving conflict.
Course Outcomes
At the end of this course, you’ll be able to:
anticipate, analyze, and diagnose conflict.
identify the factors that influence conflict.
manage confrontation.
control your own emotions.
recognize personal styles and interpersonal needs in conflict situations.
At the University of Minnesota Twin Cities, we seek new knowledge that can change how we all work and live. We prepare students to meet the great challenges facing our state, our nation, and our world. And we apply our expertise as students, faculty, and staff to engage with communities across Minnesota.
The University of Minnesota System is driven by a singular vision of excellence. We are proud of our land-grant mission of world-class education, groundbreaking research, and community-engaged outreach, and we are unified in our drive to serve Minnesota.
Health Hazards in Construction training Course is offered by Innovative Health and Safety Training. Innovative Health & Safety Training Institute was created for individuals who really care about their clients.Â
This program teaches participants to take a professional rather than a personal approach to conflict resolution. Conflict resolution techniques are identified, discussed and applied.
In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace.
Organizations face conflict every day. Strong and persistent disagreements often lead to team tension and low productivity.
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