In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. This course may earn a Credly Badge.
DurationIn this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. This course may earn a Credly Badge.
Learning Objectives
After completing this course, students will know how to:
Identify and manage sources of conflict
Define an effective strategy to deal with conflict
Implement a process to manage conflict situations
Build civility in the workplace
New Horizons started in 1982, over four decades ago providing continuing education and skills training to both individuals and companies. We have become one of the world's largest independent IT and Career training companies across six continents and over 30 countries.
We have made it our mission to create IT training and career development courses that will give individuals and businesses a competitive edge.
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program, and invent solutions and even grow companies of their own.
We have partnered with IT and software companies to provide authorized content and exceptional instruction that helps businesses and individuals reach new levels and attain their goals.
Invest in the Future
Investing in better training for your team or for yourself can be a big decision. You need to ensure that you are receiving the most up to date training and instruction that will broaden your offering and build stronger businesses.
New Horizons has the largest Guaranteed-to-Run course schedule in the world that includes an extensive array of vendor-authorized IT training and all the in-demand Microsoft, Cisco, CompTIA, and VMware certifications providing you with peace of mind and an competitive edge.
Learn in Your Own Way
All of New Horizons’ award-winning Learning Methods deliver the same comprehensive content—in online and traditional classroom settings, at your worksite, and self-paced with one-on-one support.
Our course can be taken by: Live Online OnDemand Private Group Training Live In-Person Blended Mentored Learning
Invest in Your Employees
We’ll create innovative training solutions that work for your business and we’ll account for the results—whether your company is small, mid-sized or a global enterprise.
New Horizons training yields a 4:1 benefit-to-cost ratio, based on manager surveys of the improved performance and productivity immediately following our training.
First And Best
In 2020 New Horizons Computer Learning Center earns the 2020 Top Learning Provider designation from The Learning & Performance Institute (LPI)
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International IT
With a worldwide reach and continuous growth, New Horizons has locations in over 30 countries along with a world class online delivery platform that allows you to learn from anywhere.
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Building Leaders
In 2019 New Horizons' Center for Leadership & Development program receives "excellent" designation, The Learning & Performance Institute's (LPI) highest mark
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Top Training
In 2022 New Horizons is named a Top 20 IT Training Company by TrainingIndustry.com for the 15th year in a row
Training Partner To Many
In 2021 New Horizons is named CertNexus’ Americas Authorized Training Partner of the Year
Conflict Management course is provided by British Counsel.High performance professionals are the key success factor for any company, it is a tall order to ensure employee motivation and consequent employee retention.
In the organizational process, there is requirement for negotiating with various stakeholders wherever there is conflict in sharing with each other. Negotiation is a part of organizational life with customers, employee representatives, outsourcing agencies etc.
Conflict Resolution Course is offered by Dishah Consultants. In the dynamic world of business, customer service is a linchpin of success. Exceptional customer service not only satisfies customers but also builds loyalty and drives business growth.
Conflict Management Course is offered by Creative Design And Multimedia Institute. Entrepreneurship Development is a systematic process that aims to enhance entrepreneurial skills and create an environment conducive to the growth of innovative and risk-taking individuals.
Conflicts can be of different types like Organisational Conflict, Group Conflict and Individual Conflict. The sources of organisational conflict could be interdependence, employment relationship, limited resources and differentiation.
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