Controller's Operational Skills Program

As a Controller, you are expected to be the financial expert in your organization. You are relied upon to produce, analyze and interpret the financial data that will be used by the executive team to make key financial decisions. To excel, you must continuously demonstrate leading edge knowledge and keen business acumen.

The Controller’s Operational Skills Program is designed to enhance your role on the management team by sharpening your skills in risk management and controls, ethical leadership, planning, budgeting and forecasting, performance measurement approaches and financial reporting.

You will explore ways to maximize the effectiveness of your accounting department through staffing and structure, policies and procedures, and process and quality management.

You will gain insights into performance enablers for success, with a focus on information management and human resources management, and an eye towards trends in Controllership.

This is an in-residence program, and although not mandatory, participants are strongly encouraged to stay on-site. The program cost includes course materials and some meals. The accommodation costs are separate, and will be paid directly to the hotel. See the section below on Accommodation for more information.

Program Content:

• The Controller’s Role
  • A framework for effective Controllership
  • Risk identification, management and controls
  • Planning, budgeting and forecasting
  • Performance monitoring and reporting
  • Financial standards and statutory reporting
• Running an Effective Accounting Department
• Organizing an effective accounting team (including people and process)
• Purchasing and payables
• Credit, billing and collections
• Inventory planning and management
• Cash planning and management
• Performance Enablers and the Way Forward
  • Brief introduction to managing change
  • Information technology – today and tomorrow
  • Controller’s role in HR management
  • Emerging issues and trends
  • Personal life skills, action planning and closing