Conversational Intelligence: How to Build Trust

by Royal Roads University Claim Listing

In this course, you will explore how to increase your effectiveness as a communicator

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Course Details

In this course, you will explore how to increase your effectiveness as a communicator. How do you create the optimum conditions that will enhance relationship building and get you better results? This course is based on the best seller “Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results” by Judith E. Glaser.

Learner Outcomes

  • Learn how to structure your conversations to build trust in order to be more effective as a communicator

  • Learn what happens in the brain that shuts trust down and what builds trust up (the neuroscience behind effective conversations)

  • Tools to increase trust and enhance communications

  • Victoria Branch

    2005 Sooke Road, Victoria

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