Crew Resource Management Trainer

What is Crew Resource Management?

Crew Resource Management (CRM) is a training programme designed to improve safety and efficiency in aviation by focusing on effective teamwork, communication, and decision-making skills among crew members.

The course for becoming a CRM Trainer (CRMT) equips participants with both theoretical knowledge and practical skills to deliver engaging and impactful CRM lessons. Emphasising facilitation and instructional techniques, the training ensures that CRMTs can meet regulatory requirements.

Course Overview

This course provides delegates with the theoretical and practical training required to become a Crew Resource Management Trainer (CRMT) within an aviation organisation.

This course gives you the skills in how to deliver effective, engaging CRM lessons to meet the requirements of your operator.  We do this with a focus on both facilitation and instructional techniques which allow you to meet the requirements of a CRMT according to the competencies defined in both the regulatory requirements, and CAA Standards Doc 29.

It is these standards that you will use throughout the course on your peers, on CAAi staff and on yourself to ensure you are ready and able when the time comes, to deliver your own impactful CRM sessions.

Who should attend?

This course is suitable for both flight crew and cabin crew who wish to become CRMTs, and CAA inspectors who perform oversight of operators’ CRM Training. in accordance with AMC3 ARO.GEN.200(a)(2)

Course aims

By the end of this course delegates will:

• Be confident in delivering effective and engaging CRM training programmes.

Course objectives

A selection of key objectives are as follows:

• To state where the regulations relating to CRM training can be found.

• To describe the different types of CRM training courses and their applicability

• To compare the pros and cons of varying classroom layouts, training aids, and resources

• To analyse experiential exercises and relate them to CRM syllabus content

• To practice delivering interactive, engaging and effective CRM training sessions

• To demonstrate effective advanced facilitation skills

Key topics

This training course will include the following topics:

• What it takes to be a competent CRMT

• Types of CRM training and the CRM Syllabus

• Lesson Planning inc. training needs analysis

• Training aids to enhance delivery

• Room layouts and delegate placement

• Effective use of experiential exercises

• Managing undesirable behaviours

• CRMT assessment process

• Effective use of case studies

• Learning CSI – using crime scene philosophy for effective training delivery

• CRM regulations