Customer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills
DurationCustomer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions.
As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills and stay on top of the game. All of HANMACs Short Courses are contextualised for the Community Services Sector.
HANMAC is a Registered Training Organisation (RTO NP# 32096) based in Townsville, North Queensland that has been providing mentoring, consultancy and nationally recognised training into the Community Service and Health industries in Queensland and New South Wales since 2003.
Committed to value for money, flexible, ethical and innovative service provision, HANMAC focuses on providing services that meet the requirements of industry and the organisations that we work with while not losing focus on the importance of the students who study with us.
It is critically important to deliver a top level professional service to customers. Even when a customer’s needs cannot be met, it is crucial that their expectations be managed. Participants will also learn how to set positive experiences for customers which are proven to increase customer reten...
Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.
Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS).
Each and every one of us serves customers, whether we realise it or not. Maybe you’re on the front lines of a company, serving the people who buy your products.
Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.
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