Customer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills
DurationCustomer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions.
As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills and stay on top of the game. All of HANMACs Short Courses are contextualised for the Community Services Sector.
HANMAC is a Registered Training Organisation (RTO NP# 32096) based in Townsville, North Queensland that has been providing mentoring, consultancy and nationally recognised training into the Community Service and Health industries in Queensland and New South Wales since 2003.
Committed to value for money, flexible, ethical and innovative service provision, HANMAC focuses on providing services that meet the requirements of industry and the organisations that we work with while not losing focus on the importance of the students who study with us.
The course focuses on teaching your call center agents to make an impact with their clients on a personal level.
Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
Get the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
While studying for Certificate III in Customer Engagement, you’ll learn about engaging with customers both face-to-face and over the phone in a Contact Centre.
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