Customer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills
DurationCustomer Service course is offered by Hanmac Pty Ltd. Short courses are a great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions.
As technology evolves systems, programs and practices change, making it critical for workers to refresh their skills and stay on top of the game. All of HANMACs Short Courses are contextualised for the Community Services Sector.
HANMAC is a Registered Training Organisation (RTO NP# 32096) based in Townsville, North Queensland that has been providing mentoring, consultancy and nationally recognised training into the Community Service and Health industries in Queensland and New South Wales since 2003.
Committed to value for money, flexible, ethical and innovative service provision, HANMAC focuses on providing services that meet the requirements of industry and the organisations that we work with while not losing focus on the importance of the students who study with us.
With our training solution, we can provide an engaging learning opportunity to employees of any experience level. Our materials cover various areas and content that is tailored for the specific needs of your staff.
This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.
This 1 day program provides customer service concepts, tools and techniques to enable you to provide outstanding customer service. With our expert trainers, learn how to leave a positive lasting impression by delivering great customer service.
The objective of Customer Care Excellence is to give participants an introduction into the service industry in general as well as their roles and responsibilities as brand ambassadors of the Company
The Certificate III in Business (Customer Engagement) introduces students to the basics of Business and Customer engagement - including practical skills in working with people and using Microsoft Office.
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