The most important aspect of being a customer service professional is the ability to communicate effectively. Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services.
DurationThe most important aspect of being a customer service professional is the ability to communicate effectively.
Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services, manage conflict, and make your customers feel appreciated in every situation.
Let us help improve agent performance and transform you or your staff into the asset capable of providing your company’s standard of care.
No matter your role or industry, effective communication skills are essential! SalesBoost serves a variety of industries with certifications ready to boost your performance. Sales & Marketing Professionals, Customer Service, Operations, Leadership, and Personal Development
Customer service professionals who interact with customers on a daily basis need the right skills and mindset to do so with success. Harness these resources to gain the knowledge and attitudes necessary to develop emotional intelligence and a strong sense of power and autonomy—keys to exceptional...
In this course, participants revisit the basics of excellent customer service and learn new tools to keep companies competitive. Participants practice real-world scenarios to examine facets of customer engagement such as tone, body language, empathy, and relationships.
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better ser...
The people who provide exceptional service in today’s complex healthcare environment have more than just great skills and scripts. They have purpose. They understand what it means to truly be customer-focused.
Designed specifically for Dale Carnegie Course and Effective Communications & Human Relations graduates who want to move beyond initial breakthroughs, sustain newly acquired skills, and commit to continued growth.
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