The most important aspect of being a customer service professional is the ability to communicate effectively. Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services.
DurationThe most important aspect of being a customer service professional is the ability to communicate effectively.
Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services, manage conflict, and make your customers feel appreciated in every situation.
Let us help improve agent performance and transform you or your staff into the asset capable of providing your company’s standard of care.
No matter your role or industry, effective communication skills are essential! SalesBoost serves a variety of industries with certifications ready to boost your performance. Sales & Marketing Professionals, Customer Service, Operations, Leadership, and Personal Development
Baker Communications' Exceptional Customer Service training performance improvement programs and courses will enable your team members to build rapport with customers faster, handle customer emotions effectively, and create solutions that will lead to deeper customer satisfaction.
Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better ser...
In this three-hour workshop, participants study examples of companies that have high customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
The lodging and hospitality industry is a fast-paced and in-demand career path, particularly in Middle Tennessee, as the hospitality and tourism industry is Middle Tennessee's largest employer.
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