Sales Boost

To master proper phone etiquette with guests and staff while effectively communicating amongst departments.

The most important aspect of being a customer service professional is the ability to communicate effectively. Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services.

There are many departments within a hotel and various roles within each. These can include the Front of the House and the Back of the House and each are responsible for keeping the hotel operational.

Learn the ultimate sales process and how to effectively plan, initiate, manage, and win more business using our results-oriented selling strategies.

In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.