In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
No matter your role or industry, effective communication skills are essential! SalesBoost serves a variety of industries with certifications ready to boost your performance. Sales & Marketing Professionals, Customer Service, Operations, Leadership, and Personal Development
Would you like to learn critical negotiation and conflict resolution skills that will save your employer money, time and personnel problems? Are you interested in improving the quality of your interpersonal relationships? Consider our Conflict Management program.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational settings.
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. This course may earn a Credly Badge.
In the workplace, we are riddled with competing goals, needs, and personalities. Despite this reality, we need conflict to grow, change, and innovate. Conflict is not going away. We have to embrace it and develop strategies to turn conflicts into opportunities for more meaningful connections. Â
Conflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.Â
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