In this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
DurationIn this course, you will learn the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict.
No matter your role or industry, effective communication skills are essential! SalesBoost serves a variety of industries with certifications ready to boost your performance. Sales & Marketing Professionals, Customer Service, Operations, Leadership, and Personal Development
In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace.
Basic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
This half day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways.
This two-day workshop will teach participants: What conflict is and how it can escalate The five most common conflict resolution styles How to increase positive information flow through non-verbal and verbal communication skills
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