Customer Service Excellence course is offered by GVT Academy.
DurationCourse Objective:
What is customer service?
How to improve customer service?
Becoming a successful service person
Handling customer complaints
Putting it all into practice
GVT Academy is the Best MIS & Data Analysis Training Institute in Noida
Telephone Etiquette training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of ...
Research shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?
Telephone Skills & Etiquette Training is offered by Let’s Talk Institute. Let’s Talk Institute for Corporate Training in Mumbai has trained more than 100,000 corporate executives from different corporate houses to develop their soft skills.
Telephone operators and receptionists are always in demand in any location and empowered by knowledge of EPABX and Fax systems, this is a skill that virtually guarantees employment.
The behaviour of the consumer is the most unpredictable element in a business. Most of the times the consumer is on his mental journey while making a purchase. It is the duty of marketer to understand the state in which the consumer is while making a buying decision.
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