Great customer service is at the core of a successful business whether it is a small or a large enterprise
DurationThis course will provide the skills required to make your clients feel welcome, manage the telephone while working in a reception role, create relationships with customers and address their needs.
You will also learn communication strategies when it comes to communicate and work effectively with diverse people. Most importantly, how to respond and deal with customer complaints in a professional manner applying thinking and problem-solving skills.
The Parramatta College has been at the forefront of community education in the region since 1986. We are for social purpose (not-for-profit), a Registered Training Organisation (RTO 90276), and a member of Community Colleges Australia. We focus not only on quality education for all, but also on ensuring that our training is accessible.
We educate for life. This means we provide adult education opportunities that includes developing personal interests, through to upskilling or reskilling for work and career. The College also provides part or fully funded training for community members that may be facing barriers to training.
Flexible, accessible and focused on delivering important life skills to the community, the College delivers courses that benefits our community in the following areas:
Why Choose The Parramatta College?
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
Ensure your customer service team has the skills and attitude to deliver outstanding customer service - every time. TAFE Enterprise offers customised training solutions designed to increase the quality of your customer service, adding immediate improvement in customer satisfaction.
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way
Telephone Skills course is offered by Envisage Training for all skill level. This course is for every employee who answers a phone; receptionists, switchboard operators, administrative assistants, sales administrators, personal assistants, sales teams.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan