Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
DurationAnyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
At the end of the customer service course participants will be able to:
StressLess Learning has been training and consulting in Australia for nearly two decades. We have listened consistently to our valued clients and have put together a suite of training and consulting options including professional development, Microsoft Office and Adobe Creative Suite training and online coaching.
We know everyone is now more time poor than ever and we know you want shorter, sharper sessions so we now offer keynote speaking on a host of business and lifestyle topics.
All of our facilitators and consultants are of a similar high standard of expertise and qualifications. They have trained and consulted in a wide range of organisations, both corporate and small businesses in the public and private sectors with a diverse group of participants and stakeholders.
The key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival, is to provide a level of service that is tailored to their customers. Therefore, it is important that you are clear on who your customers are and that you are ...
It’s a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.
This Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
Great customer service is at the core of a successful business whether it is a small or a large enterprise
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