Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
DurationAnyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
At the end of the customer service course participants will be able to:
StressLess Learning has been training and consulting in Australia for nearly two decades. We have listened consistently to our valued clients and have put together a suite of training and consulting options including professional development, Microsoft Office and Adobe Creative Suite training and online coaching.
We know everyone is now more time poor than ever and we know you want shorter, sharper sessions so we now offer keynote speaking on a host of business and lifestyle topics.
All of our facilitators and consultants are of a similar high standard of expertise and qualifications. They have trained and consulted in a wide range of organisations, both corporate and small businesses in the public and private sectors with a diverse group of participants and stakeholders.
This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
Are you after a practical course to complement your existing skillset? Our Customer Experience courses will expand your expertise in a social and interactive learning environment with regular classmate interactions, weekly live video sessions, and on-demand private consultations with your mentor.
This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.
This course will benefit anyone who interacts with customers, both internal and external.
This course equips you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events and commercial cookery.
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