Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
DurationAnyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
At the end of the customer service course participants will be able to:
StressLess Learning has been training and consulting in Australia for nearly two decades. We have listened consistently to our valued clients and have put together a suite of training and consulting options including professional development, Microsoft Office and Adobe Creative Suite training and online coaching.
We know everyone is now more time poor than ever and we know you want shorter, sharper sessions so we now offer keynote speaking on a host of business and lifestyle topics.
All of our facilitators and consultants are of a similar high standard of expertise and qualifications. They have trained and consulted in a wide range of organisations, both corporate and small businesses in the public and private sectors with a diverse group of participants and stakeholders.
Telephone Skills course is offered by Envisage Training for all skill level. This course is for every employee who answers a phone; receptionists, switchboard operators, administrative assistants, sales administrators, personal assistants, sales teams.
This workshop will give you the skills to deliver a level of customer service that sets your organisation apart. Â You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.
Are you after a practical course to complement your existing skillset? Our Customer Experience courses will expand your expertise in a social and interactive learning environment with regular classmate interactions, weekly live video sessions, and on-demand private consultations with your mentor.
Get the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
Sales And Customer Service training is offered by Drake Training. Drake Training and our partners provide customized training covering the full suite of Microsoft Desktop Applications at Foundations, Intermediate and Advanced Levels.
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