Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
DurationAnyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
At the end of the customer service course participants will be able to:
StressLess Learning has been training and consulting in Australia for nearly two decades. We have listened consistently to our valued clients and have put together a suite of training and consulting options including professional development, Microsoft Office and Adobe Creative Suite training and online coaching.
We know everyone is now more time poor than ever and we know you want shorter, sharper sessions so we now offer keynote speaking on a host of business and lifestyle topics.
All of our facilitators and consultants are of a similar high standard of expertise and qualifications. They have trained and consulted in a wide range of organisations, both corporate and small businesses in the public and private sectors with a diverse group of participants and stakeholders.
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
This course will benefit anyone who interacts with customers, both internal and external.
The Certificate III in Business (Customer Engagement) introduces students to the basics of Business and Customer engagement - including practical skills in working with people and using Microsoft Office.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
Are you after a practical course to complement your existing skillset? Our Customer Experience courses will expand your expertise in a social and interactive learning environment with regular classmate interactions, weekly live video sessions, and on-demand private consultations with your mentor.
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