This is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
DurationThis is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments.
Our courses are designed to deliver the highest standard of development and training, all of our qualifications are accredited and certified by two of the leading suppliers of compliance, work-based learning and apprenticeship qualifications.
Titan incorporate equality and diversity throughout the whole Company. We proudly support the Armed Forces Covenant and are Disability Confident Committed.
People are central to our success, each and every Titan representative has gone through a rigorous process to become part of the team, and we only employ people who we feel suit our values and ethos.
Protection or training can be provided on an ad-hoc basis or as ongoing support. We review your existing security or training requirements to identify risk, consulting and planning with you and your staff to understand your needs.
Our services are suited to both commercial and personal entities, whether it’s a very unique security detail or a more customary door supervisor assignment you can entrust Titan to manage each and every assignment with minimum disruption and uncompromised protection.
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
This collection of courses covers topics such as using the right language, nurturing customer relationships, maintaining composure, and more.
We deliver on promises, on time, within budget, every time
In our present business world of continuous changes and led by new technologies, companies need to understand and adapt their services and marketing methods to their clienteles’ expectation and individual market requirements.
Customer Care course is offered by ELGee Training. ELGee Training provides up-to-date and current information for your workforce based on the requirements of the regulating authorities.
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