Dealing With Difficult People Course Is Offered By Creativedge Training & Development
DurationDealing With Difficult People
About Us
Our Goal
We have always held the strong belie that people are the greatest asset of all successful organisations, so we are passionate about the transformative effect training can have on them and the difference it can make in the workplace.
Our goal has always been to create practical training solutions that will inspire your people, help them grow, develop their skills and ultimately help you to achieve your business objectives.
Our Trainer Network
We have built an impressive team of over 50 professionally qualified specialist trainers located throughout the EMEA and APJ regions. Each brings a wealth of skills and expertise drawn from a wide range of experiences and sectors that will add value to the work we do with you.
We carefully select the best trainers that offer quality first-hand knowledge of working at senior levels and possess a number of years’ experience in training design and delivery. We ensure all of our trainers consistently meet both our own and our clients’ expectations.
Face-To-Face Training
We know that some people love the experience of learning in a focused classroom environment, so we have built a nationwide network of facilitators who can deliver our engaging and collaborate training courses at your organisation or a venue of your choice.
About Us
Our Company
As one of the UK’s leading training providers we excel in crafting learning solutions designed to maximise your people’s performance in the workplace. Since 2001 we have pioneered the power of 90-minute bite-size learning and in 2015 we became early adopters of virtual classroom delivery, and now lead the way in providing live online training that can support remote workers and reach global audiences using the most popular platforms available.
Over these years, we’ve built extensive know-how and an impressive track record for the design and delivery of high-impact bite-size learning courses, development programmes, ILM qualifications and helped organisations to deliver their own virtual training in-house.
Our Goal
We have always held the strong belief that people are the greatest asset of all successful organisations, so we are passionate about the transformative effect training can have on them and the difference it can make in the workplace.
Our goal has always been to create practical training solutions that will inspire your people, help them grow, develop their skills and ultimately help you to achieve your business objectives.
Why Choose Us?
We’ve been providing training and development solutions for over 20 years and our reputation for providing cost effective, impactful and relevant training solutions has given us the opportunity to work with a diverse range of leading organisations in both public and private sectors in the UK and internationally.
Our team is client focused and will work closely with you every step of the way to make sure we understand the needs of your business, and together implement the right training to help your people grow.
Conflict comes in many shapes and forms, from passive-aggressive grumbles through to physical altercations. In this module we develop conflict management strategies and identify potential risks to your business and the individuals involved.
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
We deliver on promises, on time, within budget, every time
This training course is aimed at anyone who has not received any formal tuition on how to handle difficult people and scenarios or those in need of a refresher on how to diffuse and manage potential conflict through effective conflict management.
Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.
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